Who We Are
Dependable solutions, support and service.
"We provide dependable tech solutions. We provide dependable tech support. We provide dependable tech services."
DTS is a group of audio-visual technicians, engineers, and producers that provide managed services and consulting to our clients. DTS provides dependable solutions, support and service.
The Why:
DTS seeks to be brave, think outside of the box and find the exception. The idea is to solve the problem, first. With the primary focus to connect quality technicians to clients that needed dependable technical support.
By delivering fair pricing and dependable technical assistance, DTS makes lives on both sides of the coin easier and more fruitful.
Consistency
Core Value
Honesty
Core Value
Curiosity
Core Value
Vision
Our vision is to see communities built by dependable people.
Mission
Our mission is to build dependable communities with dependable people.
Goal
Our goal is to be a resource hub for the community.
How We Got Here
The way we host and produce events has taken on a new meaning.
The way we host and produce events has taken on a new meaning. What used to work in the past is just that, in the past. Event producers are finding themselves scrambling to find the appropriate technical support in a sea of technical mis-information. Technology is changing and evolving faster than anyone can keep up. Payroll cost to keep the kind of skilled staff needed to provide dependable and reliable tech support has become an astronomical financial burden. Technicians and engineers are being pushed to take on more roles.
DTS seeks to cut out the noise and provide technical support to anyone for less than the cost of hiring a full time position. Business Administrators face tough choices everyday about where the organization's capital is best utilized. DTS provides the ability to regulate financial expenses in their AV department on 1) as needed or 2) monthly basis. This plus our a-la-carte and consulting services not only give the financial power back to the client but provide a reliable and powerful technical support team in your pocket ready to serve at the drop of a hat.
Consulting Tiers
Select the tier below that best matches your budget and support needs.
Select a consulting package that best suits you and start experiencing solution driven tech support!
Bronze, Silver and Gold packages because at the end of the day you will come out a winner when you choose DTS!
Tier 1
Basic Managed Service Agreement
Virtual Technical Director Support (10hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
$1,064
Monthly Assessment Report
Access to the DTS Help Center
Discount Pricing on all services
Billed every 30 days until cancelled
Tier 2
Bronze Managed Service Agreement
Virtual Technical Director Support (20hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
Access to the DTS Help Center
Billed every 30 days until cancelled
$2,128
Monthly Assessment Report
Initial Equipment assessment (One-time)
Discount Pricing on all services
Tier 3
Silver Managed Service Agreement
Virtual Technical Director Support (30hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
Monthly Assessment Report
Once-a-Month Onsite/Break-fix Technician (10hours/30days)
$4,256
Initial Equipment assessment (One-time)
Tech Book Management
+ Equipment Inventory
+ Monthly Tech Action Plan
Flexible Hours
Access to the DTS Help Center
Discount Pricing on all services
Billed every 30 days until cancelled
Tier 4
Gold Managed Service Agreement
Virtual Technical Director Support (40hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
Monthly Assessment Report
Onsite/Break-fix Technician (10hours/30days)
Initial Equipment assessment (One-time)
Access and Management of Tech Book
+ Equipment Inventory
Discount Pricing on all services
Billed every 30 days until cancelled
+ Weekly Tech Action Plan
Flexible Hours
Access to the DTS Help Center
Onsite Technical Training (10hours/30days)
$6,384
Tier 5
Platinum Managed Service Agreement
Virtual Technical Director Support (50/hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
Monthly Assessment Report
Onsite/Break-fix Technician (20hours/30days)
Initial Equipment assessment (One-time)
Access and Management of Tech Book
+ Equipment Inventory
Access to the DTS Help Center
Discount Pricing on all services
+ Monthly Tech Schedule
+ Weekly Tech Action Plan
Flexible Hours
Onsite Technical Training (20hours/30days)
Billed every 30 days until cancelled
$8,512
Tier 6
Diamond Managed Service Agreement
Virtual Technical Director Support (60/hours/30days)
Event Strategy & Planning
Team Integration
Virtual Meeting Attendace & Calls
Monthly Assessment Report
Onsite/Break-fix Technician (40hours/30days)
Initial Equipment assessment (One-time)
Access and Management of Tech Book
+ Equipment Inventory
Access to the DTS Help Center
Discount Pricing on all services
+ Monthly Tech Schedule
+ Weekly Tech Action Plan
Flexible Hours
Onsite Technical Training (20Hours/30days)
Billed every 30 days until cancelled
$10,640
Why Consulting
DTS provides peace of mind with flexible monthly Consulting Agreement. starting at cost savings over value of time. This grants you access to a personal Technical Director that will handle the technical precision your events deserve, so you can focus on creating exceptional experiences.
How Do We Do It
How do we do it?
01
Evaluate
02
Support
03
Analyze
DTS Guarantees
50% Money Back Always
We promise 50% of your money back if you are unsatisfied, for any reason.
Dependable Tech Match
We promise to put the right tech in the right place.